WarrantyEvery ZISHUM hardware wallet comes with a 12-month limited warranty covering manufacturing defects. The warranty does not apply to damage from misuse, mishandling, or unauthorized modifications.
Firmware UpdatesAll devices include lifetime firmware updates to maintain protection against potential vulnerabilities.
Customer SupportWe offer dedicated support through:
- Email: info@zishum.com
- Knowledge Base & User Guides: (coming soon)
- Live Chat: Available during UK business hours (Mon–Fri, 9 AM–5 PM GMT)
ReturnsYou may return your purchase within 14 days, provided the product is unopened and unused.
ZISHUM LTD fully complies with Google’s Financial Products and Services Policy.
Our products are strictly defined as non-custodial hardware wallets and do not provide:
— Cryptocurrency exchange or brokerage services
— Asset management or custodial solutions
— Staking, lending, or yield products
— Buying, selling, or trading of cryptocurrencies
— Financial or investment advice
We are not a financial institution, exchange, or wallet service provider.
Our devices are exclusively offline security tools for storing private keys.
All cryptocurrency-related activities — including transfers or conversions — must be performed through third-party services independently chosen and connected by the user.
ZISHUM LTD is a UK-registered company that operates in full compliance with applicable data protection and consumer safety regulations.
For more details, please refer to our [Privacy Policy], [Terms of Use], and [Cookie Notice].
ZISHUM is a standalone physical hardware wallet built solely for personal offline storage.
It does not allow buying, selling, exchanging, or managing cryptocurrency on behalf of users.
No financial, investment, or custodial services are offered, and HOIDAA does not provide access to any exchange, wallet service, or financial platform.
ZISHUM is a physical hardware wallet.
We do not offer cryptocurrency exchange, custodial services, staking, or any other regulated financial activities.
Our solution is fully compliant with Google’s Financial Products and Services Policy.
Company Name: ZISHUM LTD
Company Number: 16533535
Country of Registration: United Kingdom
D-U-N-S® Number: 233911201
Registered Office: 30 Marshbrook Drive, Manchester, England, M9 8NN
Email: info@zishum.com